Legal document · RecuperaPro Sport

Privacy Policy

Name: RecuperaPro Sport
Address: Calle de Velázquez 108, 28006 Madrid, España
Telephone: +34 910 602 485

Last updated: Sep 10, 2026
Controller: RecuperaPro Sport S.L.
Scope: Spain

This Privacy Policy describes how RecuperaPro Sport collects, uses, and protects the personal information of users who visit our website. We comply with current regulations in Spain regarding data protection, ensuring transparent and secure processing of any information provided by the interested party.

Section 01

Data Controller

El responsable del tratamiento de los datos recogidos en este sitio web es RecuperaPro Sport S.L., con domicilio operativo en Calle de Velázquez 108, 28006 Madrid, España. El usuario puede contactar con el responsable para cualquier duda o ejercicio de sus derechos a través de los canales de contacto facilitados en la web.

The purpose of data collection is exclusively for order management, resolving inquiries, and maintaining the commercial relationship with those who purchase sports recovery equipment in our store.

Calle de Velázquez 108, 28006 Madrid, España

[email protected]

+34 910 602 485

Section 02

Collected Data

We collect personal data only when the user voluntarily provides it through contact or order forms. This data usually includes:

→ Full name
→ Shipping address
→ Email address
→ Phone number

We do not collect sensitive data or perform automated profiling with the information obtained during browsing.

Section 03

Purpose of Processing

The data provided is used for the following purposes. Each use is linked to a specific need of the commercial relationship; no data is used outside the purposes described below.

Order management

Process and manage the delivery of orders placed, including coordination with carriers for the shipment of sports recovery equipment to the indicated address.

Inquiries and support

Respond to inquiries and technical support requests that the user sends through the contact form or the email address published on the website.

Invoicing

Issue the legal invoices corresponding to transactions made in the store, complying with applicable tax obligations in Spain.

Service information

Inform about service changes or relevant updates on ongoing orders, always linked to a previous purchase or inquiry by the user.

Section 04

Data Retention

Personal data will be kept for the time strictly necessary to fulfill the purposes for which it was collected, and as long as there are legal obligations derived from the provision of services or the sale of products (such as tax and accounting obligations).

Once these periods have ended, the data will be deleted or blocked in accordance with current regulations. Blocking consists of keeping the data stored in such a way that it is only accessible to comply with the legal obligations that require it, without using it for any other purpose.

Section 05

User Rights

The user has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected. You may also exercise the right to object to and limit processing.

Access to personal data in our possession

Rectification of inaccurate or incomplete data

Deletion when data is no longer necessary

Objection to processing and limitation thereof

To exercise these rights, you must send a written request to our contact email address, attaching a copy of your identity document.

[email protected] →

Section 06

Information Security

RecuperaPro Sport implements the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access.

Although no transmission over the internet is 100% secure, we strive to protect your information using industry-standard protocols for data management in web environments.

Exercise of rights

Do you need to exercise a right or resolve a question about privacy?

Write to us through the contact form or by email. We are available Monday to Friday from 9:00 to 19:00 and Saturdays from 10:00 to 14:00.

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